Support Services

As an open source database solution, PostgreSQL offers a cost-sensitive and powerful alternative to established database solutions such as Oracle and SQL Server. However, in order to be a fully-fledged alternative for your business use, you need comprehensive enterprise support and individually bookable consulting services


The basic option to enable basic security


The professional solution, tailor-made for medium-sized customers


The highly scalable solution, developed specifically for the requirements of business-critical applications


The individual consulting package for needs-oriented professional support

Bug Fixes for PostgreSQLyesyesyes
Supported PostgreSQL versions7 years7 yearsunlimited
(no outphasing)
Ticket systemnoyesyes
Number of Ticketsto be agreed onto be agreed onto be agreed on
Support for emergency restorenoyesyes
PostgreSQL in Dockeryesyesyes
Remote loginnonoyes
Slow query tuningnonoyes *
Default response time1 hour45 mins30 min
Support times8x58x524x7

For further and detailed information, please contact us without obligation.

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